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Testimonials

Vendor, Wem

29/11/2021

I recently sold my property through Balfours Shrewsbury sales department and could not recommend them more highly.

From start to finish, Charlie Giffard and Abigail Barker were amazing; they kept me up to date throughout the process, informing me of all interest and prospective viewings and relaying feedback on a timely basis.

I have never had such an easy and straight forward sale and I put this down entirely to the calm professionalism that the Balfours Shrewsbury team is known for.

A huge thank you from a very happy customer!

Purchaser, Stoneybank

29/11/2021

I purchased a property through Balfours earlier in the year. Abbie was very helpful and also helped chasing some issues I had with my sale. I've recently used their services again and found them very helpful and quick to respond. I would not hesitate to use their services again.

Purchasers, Wem

29/11/2021

We purchased a home being sold by Balfours and our agents Abbie and Charlie were absolutely amazing. So professional and friendly. We had all our requests responded to immediately and they were always available to help us.

I would definitely recommend buying or selling using them.

Purchaser, Llanerchydol Park

15/11/2021

We recently bought a property in the area through Charlie at Balfours. I wouldn't hesitate to use their services again and will be in touch in the event we move on and need to sell. We were selling a property privately and Charlie also aided us in moving forward with this when it seemed our buyer was dragging his heels. Recommended.

Vendor, Ludlow

10/11/2021

The recent transaction has been challenging to say the least, Scott and Lisa never fail to support, and do all in their power to assist. Your Ludlow office is a shining example of how professional Estate Agents should conduct themselves. Over 50 years I have purchased and sold many times - never have I received such service.

Purchaser, Shrewsbury

13/09/2021

Alistair in sales was “on the ball” matching us to a property even before it was fully on the market. Very good service.

Purchaser, Powys

13/09/2021

Recently I moved home for the first time in 36 years & I was dreading it as I had no clue how the system works nowadays. Scott (of Balfours) helped tremendously, promptly & professionally dealing with difficulties & frustrations as they presented themselves in what was not a straight forward transaction, & when it was necessary to contact the Ludlow office, Lisa handled and answered my queries & was able to help speedily & efficiently. All in all a great team, thank you.

Vendor, Preston upon the Weald Moors

16/08/2021

We finally sold our property after being on the market for two years. The sales process took 8 months from initial offer and proved to be a tortuous affair due to a number of reasons not least a difficult buyer. Our Balfours representative, Charlie Giffard, maintained a very professional approach throughout this time and helped tremendously to manage some rather difficult conversations and challenges. At all times he conducted himself in a confident and business like manner, keeping us well informed at all times. Although our property took a long time to sell we were pleased with our choice of Balfours and in particular Mr. Giffard.

Vendor, Shrewsbury

01/07/2021

Service and achieved price exceeded our expectations. Very professional team. We have used Balfours previously and will use again.

Vendor, Shrewsbury

10/06/2021

Excellent customer service throughout the process. Experienced agent who worked alongside the other professionals involved to ensure a positive outcome.

Purchaser, Hope

01/04/2021

I cannot fault Balfours, Alistair in particular is a consummate professional and I would highly recommend using him and Balfours.

Vendor, Ashford Carbonell 

23/03/2021

"Just wanted to express our thanks to Scott and Lisa for Balfours Ludlow office. It was a tough year and when you have to take on probate with a property of a family member it's hard.

I can only speak as I find, Scott took care of sorting out the Red Book Report we need on the property and got that done for us. Then came the time to sell again Scott and Lisa helped on every level, nothing was too much trouble. The support and understanding they showed made the selling of the property easy at a sad time. What a team ! Thank you again Scott and Lisa from the Ludlow Office. I will recommend you any time."

Vendor, Ludlow

23/03/2021

"I just wanted to thank Scott and Lisa for their brilliant efforts in selling my house in Ludlow during these challenging times. They both worked quietly and efficiently behind the scenes to find my perfect buyer. I'm delighted with the outcome and would recommend Balfours to anyone needing a professional and steadfast service."

Vendor, Church Stretton

18/03/2021

"Just sold mum's house using Balfours estate agents. From start to finish they were brilliant. Scott was a star, helpful, helped mum who is now over 80. A brilliant brochure was done, and fro start to finish the house sold in 9 days. Wow. Highly recommended."

Purchaser, Ruyton XI Towns

18/03/2021

"Both my wife and I would highly recommend Balfours having recently bought a property through them in the Shrewsbury area. Throughout what was an undeniably stressful process Charlie was supportive, friendly and positive and most importantly kept us informed across each step of the journey."

Purchaser, Claverely

18/03/2021

"We have just completed the purchase of a property and can honestly say the service from beginning to end was exceptional. We did experience a few issues along the way, but Charlie assisted with everything from chasing up solicitors to finding out additional information that was needed. Wouldn’t hesitate to use them again."

Purchaser, Hanwood

18/03/2021

"Abbie, has been very helpful throughout the sale. I really appreciated this support."

Vendor, Shrewsbury

18/03/2021

"I can recommend Balfours without hesitation. A friendly, professional team - showing Initiative and dedication at every stage of the process."

Vendor, Shrewsbury

18/03/2021

"We would like to thank your Shrewsbury staff for ensuring that our sale completed smoothly. First class service, would not hesitate to recommend Balfours to anyone considering a house move."

Vendor, Ludlow

15/02/2021

"Following a successful sale of our property through the Ludlow office, I would like to express my complete satisfaction with the service that I received from the staff there. Scott Kemsley, and his team, were professional, helpful and friendly throughout the whole process, from the organising of the photography through to completion. Nothing was too much trouble for him, and in particular I would highlight the manner in which he kept us informed of how the sale was proceeding at all times. It wasn't the easiest of sales to complete, but I had full confidence in Scott and the Balfours team. 

I would not hesitate to recommend the Balfours Ludlow office to prospective vendors, and will gladly ask for their services again in future if required."