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Testimonials

Purchaser, Shrewsbury

13/09/2021

Alistair in sales was “on the ball” matching us to a property even before it was fully on the market. Very good service.

Purchaser, Powys

13/09/2021

Recently I moved home for the first time in 36 years & I was dreading it as I had no clue how the system works nowadays. Scott (of Balfours) helped tremendously, promptly & professionally dealing with difficulties & frustrations as they presented themselves in what was not a straight forward transaction, & when it was necessary to contact the Ludlow office, Lisa handled and answered my queries & was able to help speedily & efficiently. All in all a great team, thank you.

Vendor, Preston upon the Weald Moors

16/08/2021

We finally sold our property after being on the market for two years. The sales process took 8 months from initial offer and proved to be a tortuous affair due to a number of reasons not least a difficult buyer. Our Balfours representative, Charlie Giffard, maintained a very professional approach throughout this time and helped tremendously to manage some rather difficult conversations and challenges. At all times he conducted himself in a confident and business like manner, keeping us well informed at all times. Although our property took a long time to sell we were pleased with our choice of Balfours and in particular Mr. Giffard.

Vendor, Shrewsbury

01/07/2021

Service and achieved price exceeded our expectations. Very professional team. We have used Balfours previously and will use again.

Vendor, Shrewsbury

10/06/2021

Excellent customer service throughout the process. Experienced agent who worked alongside the other professionals involved to ensure a positive outcome.

Purchaser, Hope

01/04/2021

I cannot fault Balfours, Alistair in particular is a consummate professional and I would highly recommend using him and Balfours.

Vendor, Ashford Carbonell 

23/03/2021

"Just wanted to express our thanks to Scott and Lisa for Balfours Ludlow office. It was a tough year and when you have to take on probate with a property of a family member it's hard.

I can only speak as I find, Scott took care of sorting out the Red Book Report we need on the property and got that done for us. Then came the time to sell again Scott and Lisa helped on every level, nothing was too much trouble. The support and understanding they showed made the selling of the property easy at a sad time. What a team ! Thank you again Scott and Lisa from the Ludlow Office. I will recommend you any time."

Vendor, Ludlow

23/03/2021

"I just wanted to thank Scott and Lisa for their brilliant efforts in selling my house in Ludlow during these challenging times. They both worked quietly and efficiently behind the scenes to find my perfect buyer. I'm delighted with the outcome and would recommend Balfours to anyone needing a professional and steadfast service."

Vendor, Church Stretton

18/03/2021

"Just sold mum's house using Balfours estate agents. From start to finish they were brilliant. Scott was a star, helpful, helped mum who is now over 80. A brilliant brochure was done, and fro start to finish the house sold in 9 days. Wow. Highly recommended."

Purchaser, Ruyton XI Towns

18/03/2021

"Both my wife and I would highly recommend Balfours having recently bought a property through them in the Shrewsbury area. Throughout what was an undeniably stressful process Charlie was supportive, friendly and positive and most importantly kept us informed across each step of the journey."

Purchaser, Claverely

18/03/2021

"We have just completed the purchase of a property and can honestly say the service from beginning to end was exceptional. We did experience a few issues along the way, but Charlie assisted with everything from chasing up solicitors to finding out additional information that was needed. Wouldn’t hesitate to use them again."

Purchaser, Hanwood

18/03/2021

"Abbie, has been very helpful throughout the sale. I really appreciated this support."

Vendor, Shrewsbury

18/03/2021

"I can recommend Balfours without hesitation. A friendly, professional team - showing Initiative and dedication at every stage of the process."

Vendor, Shrewsbury

18/03/2021

"We would like to thank your Shrewsbury staff for ensuring that our sale completed smoothly. First class service, would not hesitate to recommend Balfours to anyone considering a house move."

Vendor, Ludlow

15/02/2021

"Following a successful sale of our property through the Ludlow office, I would like to express my complete satisfaction with the service that I received from the staff there. Scott Kemsley, and his team, were professional, helpful and friendly throughout the whole process, from the organising of the photography through to completion. Nothing was too much trouble for him, and in particular I would highlight the manner in which he kept us informed of how the sale was proceeding at all times. It wasn't the easiest of sales to complete, but I had full confidence in Scott and the Balfours team. 

I would not hesitate to recommend the Balfours Ludlow office to prospective vendors, and will gladly ask for their services again in future if required."

Vendor, Shrewsbury

15/02/2021

"We would like to thank your Shrewsbury staff for ensuring that our sale completed smoothly. First class service, would not hesitate to recommend Balfours to anyone considering a house move."

Vendor, Harmer Hill

15/02/2021

"Having moved house many times in the past we had a pretty low opinion of estate agents. Balfours in Shrewsbury changed that completely, we always had the view that all estate agents did was to place your property on Rightmove and then complete the paperwork once you had sold your house yourself! Ours was a challenging move but Alistair and his team stood beside us through every twist and turn with regular communication and unwavering support, we would recommend Balfours without hesitation."

Vendor, Tenbury Wells

15/02/2021

Scott was very knowledgeable, efficient and friendly, would recommend to anyone.

Purchaser, Sugnall

15/01/2021

We recently purchased our new home via Balfours Shrewsbury and I can honestly say that the service we received from Charlie Giffard was second to none. Charlie communicated with us throughout the process and thanks to his tenacity, we managed to complete before Christmas against unfavourable odds. If Charlie was not available, the rest of the Balfours team were always very helpful and knew exactly where our purchase was up to. Thank you for all of the support,

Vendor, Shrewsbury

14/12/2020

 

"Alistair - Just wanted to thank you for all the hard work you put in on our sale.Hope future ones cause you less trouble.I would not have any hesitation in recommending your firm to anyone."