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Purchaser, Ludlow


Dear Lisa and Scott,

You are a “Dream Team”.

I have bought and sold many homes. Despite all of the problems of recent months, your endless help and support has made the process a pleasure.

Balfours, I hope, know how good you are.

I, without reservation, will recommend you to others.

Our best wishes and thanks,

Purchaser, Coalport


Charlie Giffard from Balfours helped us to purchase our new home. It was a pleasant transaction that moved along quickly with excellent communication. I can honestly say they have been the best estate agents to deal with as this is our 4th home.

Vendor, Ludlow


Scott Kemsley and his colleagues at Balfours Ludlow office were friendly, patient and efficient and were always available during the sales process and achieved a result in excess of my initial expectations. I was very happy with the result and would certainly use Balfours in the future.

Purchaser, Wellington


Just wanted to say a huge thank you for all your help and advice in completing our purchase. You were always at the end of the phone when we needed you!. We are settling in well and the renovations are well underway already!

Vendor, Codsall Wood


Charlie - It was a difficult sale and your help was essential to get it over the line.

I hope the new occupiers will enjoy living there. The house needs the care of an owner occupier and I think they are the right people to do this.

Vendor, Four Crosses


Great service from start to finish - friendly, professional with excellent support and communication throughout the whole process. Many thanks to Charlie, Katie and the team.

Vendor, Rodington, Shrewsbury


"We wanted to send you an email to express our sincerest thanks to you for everything you did to facilitate the sale of Loft House Barn.

Your advice has proved to be beneficial at every step and we have both felt confident that we were in safe hands at all times. You managed our expectations throughout the process and we felt a good deal of trust in our relationship with you and the Balfours Team.

We will certainly recommend Balfours to friends and family.

Wishing you and your family all the best for 2019!"

Vendor, Shrewsbury, Shropshire


Very professional approach. Provided a good background to prospective purchasers and we had no time wasters. Alistair was brilliant and kept us updated at all times. We were able to accept an offer after a week.

Purchaser, Shrewsbury, Shropshire


The Balfours team in shrewsbury provide a superior level of service combined with cheerfulness and enthusiasm.

Vendor, Shrewsbury, Shropshire


Highly professional, personal and friendly service. We are grateful for all the time the Shrewsbury team took to help our sale go through. Gold star plus!



Delighted with the personal service from Alistair Hilton. He was a delight to deal with and very professional. I have recommended you to several friends.

Purchaser From Hadnall


Excellent service from start to finish with the purchase of our property, regular communication with ourselves and the seller making what is a stressful time as straight forward as is possible with a house move! Would recommend Balfours everytime. Thanks

Purchaser From Picklescott


Duncan Scobie at Shrewsbury worked long and hard to ensure that completion was reached. He wasn't directly my agent but the sellers agent but that didn't stop him doing whatever he could to help over the 8 months it took to complete. Thanks Duncan!

Seller, Shrewsbury, Shropshire


We would like to thank Balfours very much for all of their help with our sale. Alistair and Katie and all of their colleagues in the office were excellent. Every step of the way we were confident that they were battling for us, which is just the way it should be, but has not necessarily been the case in some previous sale processes with other agents with whom we have been involved!

We wish them continued success: they deserve it.

Purchaser, Shrewsbury, Shropshire


The Balfours team was very professional and made sure all the details with the sale were followed through in a timely manner. This was important for us, since we were not in the U.K. During the whole process. The Balfours team even followed up on the lawn and other maintenance items during the listing period. I strongly recommend Balfours in Shrewsbury!

Purchaser, Bridgnorth, Shropshire


Thanks to Katie for passing any admin on, its always been sent on promptly.


Alistair Hilton, has been my main point of contact, from the beginning of the process he has been very much on the ball, keeping  constantly in touch, with regular updates, returning all emails in super quick time, even over the festive period and whilst being away from the office.. This was very much appreciated..( I'm sure that this sale was a little complicated at times, Alistair managed to keep it all on track, having excellent negotiation skills) I can not really thank Alistair enough!


Abigail Barker, stepped in to help covering a period whilst Alistair was on A/L, she did an excellent job, if she couldn't get an immediate answer to my question, she arranged to update me at a said date and time, which she always fulfilled, she always had a kind word to add too..

As with Alistair nothing was to much trouble.


Prior to staring Negotiations on our recent property purchase, I made contact with Balfours enquiring about other properties for sale, I then spoke to Duncan Scobie, he took time to explain in detail all relating to my enquiries. I was very grateful that he also took time to answer further questions relating to the property market in general, he was really helpful..


Other team members I have had brief dealings with over the phone have been very helpful and polite too.


I really appreciate, how difficult it can be to update & return calls quickly due to work load,but it is truly important. Purchasing property can be very stressful, however due to all that has been explained above our journey was pleasant, and made much less stressful than It could have been, my husband and I thank all involved for this.

Purchaser, Frodesley


We had a tricky purchase but Balfours help was invaluable. They always returned our calls and were very patient throughout the process.

Purchaser, Great Ness


Right from the start I appreciated the open, honest and helpful approach of Balfours, who then dealt with us (as the purchasers) very professionally throughout. I’m not quite sure exactly how to put this - but I was particularly impressed that they never resorted to any estate-agent sales-speak or pressure, were extremely diplomatic, and so quickly gained our trust and confidence.

Purchaser – Wem, Shropshire


Balfours were great, it was clear they cared about the elderly sellers and made it as easy as possible for them to part with their beloved family home.

Not pushy, very laid back but there to help when needed. Great to have a mobile number to get it touch especially when I was unable to talk over the phone.

Many thanks for all your help!

Vendor from Shrewsbury, Shropshire


Balfours really do go the extra mile with very useful advice on how to improve my house to sell. We had very good photos taken and a beautiful brochure which made my house look amazing. I had many offers - they even phoned me in France when I was on holiday when we were negotiating a sale. It all went very smoothly and I got a very good price. We originally had our house on the market with another agent in Shrewsbury and we didn't have the same personal treatment, they didn't work as hard to sell my property as Balfours did.