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Testimonials

Vendor, Shrewsbury

26/02/2018

"We would like to thank Balfours very much for all of their help with our sale. Alistair and Katie and all of their colleagues in the office were excellent. Every step of the way we were confident that they were battling for us, which is just the way it should be, but has not necessarily been the case in some previous sale processes with other agents with whom we have been involved!

We wish them continued success: they deserve it."

Purchaser, Shrewsbury

05/01/2018

"The Balfours team was very professional and made sure all the details with the sale were followed through in a timely manner. This was important for us, since we were not in the U.K. During the whole process. The Balfours team even followed up on the lawn and other maintenance items during the listing period. I strongly recommend Balfours in Shrewsbury!"

Purchaser, Bridgnorth

04/01/2018

"Thanks to Katie for passing any admin on, its always been sent on promptly.

 

Alistair Hilton, has been my main point of contact, from the beginning of the process he has been very much on the ball, keeping  constantly in touch, with regular updates, returning all emails in super quick time, even over the festive period and whilst being away from the office.. This was very much appreciated..( I'm sure that this sale was a little complicated at times, Alistair managed to keep it all on track, having excellent negotiation skills) I can not really thank Alistair enough!

 

Abigail Barker, stepped in to help covering a period whilst Alistair was on A/L, she did an excellent job, if she couldn't get an immediate answer to my question, she arranged to update me at a said date and time, which she always fulfilled, she always had a kind word to add too..

As with Alistair nothing was to much trouble.

 

Prior to staring Negotiations on our recent property purchase, I made contact with Balfours enquiring about other properties for sale, I then spoke to Duncan Scobie, he took time to explain in detail all relating to my enquiries. I was very grateful that he also took time to answer further questions relating to the property market in general, he was really helpful..

 

Other team members I have had brief dealings with over the phone have been very helpful and polite too.

 

I really appreciate, how difficult it can be to update & return calls quickly due to work load,but it is truly important. Purchasing property can be very stressful, however due to all that has been explained above our journey was pleasant, and made much less stressful than It could have been, my husband and I thank all involved for this."

Purchaser, Frodesley

23/10/2017

"We had a tricky purchase but Balfours help was invaluable. They always returned our calls and were very patient throughout the process."

Purchaser, Great Ness

04/10/2017

"Right from the start I appreciated the open, honest and helpful approach of Balfours, who then dealt with us (as the purchasers) very professionally throughout. I’m not quite sure exactly how to put this - but I was particularly impressed that they never resorted to any estate-agent sales-speak or pressure, were extremely diplomatic, and so quickly gained our trust and confidence."

Purchaser, Wem

22/09/2017

"Balfours were great, it was clear they cared about the elderly sellers and made it as easy as possible for them to part with their beloved family home. Not pushy, very laid back but there to help when needed. Great to have a mobile number to get it touch especially when I was unable to talk over the phone.

Many thanks for all your help!"

Vendor, Shrewsbury

23/12/2016

"Balfours really do go the extra mile with very useful advice on how to improve my house to sell. We had very good photos taken and a beautiful brochure which made my house look amazing. I had many offers - they even phoned me in France when I was on holiday when we were negotiating a sale. It all went very smoothly and I got a very good price. We originally had our house on the market with another agent in Shrewsbury and we didn't have the same personal treatment, they didn't work as hard to sell my property as Balfours did."

Vendor, Ellesmere

21/12/2016

"Balfours did everything they said they would and kept us up to speed right through the process of selling our property. Probably the best agent we have ever used."

Vendor, Shrewsbury

23/12/2015

"For a large majority of people moving home is one of the most stressful things to do. For us this was not the case at all. Balfours made the selling process much easier than we ever thought possible. They guided us with the utmost professionalism always making us feel we were their number one client! Potential purchasers were well informed when viewing our property resulting in very few “time wasters” which resulted in us getting an excellent sale price for our property."

Vendor, Hyssington

15/03/2015

"We found the team at Balfours alert, accommodating & professional in all areas. We had an excellent feed of potential buyers, which resulted in multiple firm offers on our property! We received guidance and support through the process. Balfours would be our natural choice when selling."

Vendor, Ellesmere

13/03/2015

"I was very pleased with the way that Balfours handled the marketing and sale of my house and their great patience with me. The marketing was excellent, my house attractively presented and the buyers loved it."

Vendor, Shrewsbury

11/03/2015

"Balfours were nothing but thoughtful, polite, active and always dealt with our enquiries promptly and professionally. As the sale progressed we found ourselves on the wrong side of a down valuation which was carried out on behalf of our buyers. At one point it was looking like we might be £35,000 out of pocket... Balfours advice and speedy intervention was crucial in minimising the loss and once the new terms had been agree, all parties proceeded to a swift and satisfactory exchange. Thank you Balfours."

Vendor, Bearwood

23/12/2014

"From our own recent property sale experience we found Balfours to be very professional with an excellent understanding of the rural property market. We were very pleased with the help and necessary support through the whole sale process and going the extra mile driving it through to completion. We would certainly use Balfours Estate Agents again and can thoroughly recommend them to other prospective sellers and buyers."